[Resolved]  Cashe — Loan amount not disbursed

Hello Team

My loan was approved on 10 Feb 2024. Loan amount is not disbursed yet. I have already raised a compliant with cashe however my issue is not resolved yet. They are sending same canned responses. Its been more than 5 days.

Re: Loan Status-Quicker disbursal-New APP-#CLN5296486
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Yes (2)
Feb 21, 2024
Complaint marked as Resolved 
Amount disbursed today. Thank you for disbursement.
CASHe customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2024
CASHe Customer Care's response
Thank you for bringing your concerns to our attention, and we apologize for the delay in processing your loan. We have escalated your grievance to the concerned department to help speed up your loan request.

Best,
CASHe Team
Feb 17, 2024
Updated by Talib020699
Yes... Please disburse the amount on priority. It's been more than 7 days since my loan was approved.

Thank you for your response. I hope team will disburse the amount on priority
Feb 19, 2024
Updated by Talib020699
Amount not disbursed yet.
Verified Support
Feb 20, 2024
CASHe Customer Care's response
Thank you for bringing your concerns to our attention, and we apologize for the delay in processing your loan. We have escalated your grievance to the concerned department to help speed up your loan request.



Best,

CASHe Team
Feb 20, 2024
Updated by Talib020699
Cashe customer service you guys are not helpful.

You guys just copy pasted the same response which you gave me 3 days ago.

Please try to resolve the customer issue. Don't just copy paste the responses here.

I would request you to please make the disbursal on priority.
Verified Support
Feb 21, 2024
CASHe Customer Care's response
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.



We request your patience in the interim.



Best,

CASHe Team
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