[Resolved]  Cashe — Loan Approved but amount not disbursed to bank account.

Re: Loan Status-Quicker disbursal-New APP-#CLN15794843
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Bhanix Help Desk via freshdesk.com
Mon, Feb 19, 11:58 AM (1 day ago)
to me, support

Dear Customer,

We are happy to inform you that your loan application has been approved. However, we are facing some technical issues while disbursing funds. This delay is primarily due to the recent implementation of heightened security protocols at our banking partner's end, designed to safeguard your funds.

We are actively engaged in expediting this crucial process both internally and in collaboration with our banking partners to ensure a prompt release of your funds. We sincerely appreciate your patience, and we are committed to delivering a seamless experience for you.

As a result of this, your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

Thank you for your understanding, and we will keep you updated on the progress.

Thank You,
CASHe Support Team
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Mar 22, 2024
Complaint marked as Resolved 
CASHe customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2024
CASHe Customer Care's response
Thank you for bringing your concerns to our attention, and we apologize for the delay in processing your loan. We have escalated your grievance to the concerned department to help speed up your loan request.



Best,

CASHe Team
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