[Resolved]  Cashkaro.com — Delaying of cashback for 2 months

Address:Gurgaon, Haryana, 120002
Website:Cashkaro.com

I purchased some items from firstcry.com via cashkaro.com . But cashback which was to be confirmed in march still not confirmed till now. Last month i had contacted costumer care they said it will be available for payment on 15 april which is a month late but still now april is near end and nearly 45 days past the date of cashback available for payment iand i had not received a penny from cashkaro

my registered email is : [protected]@gmail.com

according to ur statement

"Hi Vishwas,

Hope you are doing well.

This is regarding your ‘Pending’ transactions with Firstcry for the month of October & November 2015. We would like to inform you that the retailer has disapproved these transactions from their end. However, we have not marked these transactions as cancelled and our team is chasing them to get these approved. We are trying to get these resolved at the earliest. Once we have an update from the retailer, we will surely get back to you about the same. We appreciate your patience and cooperation.

Feel free to write back to us at [protected]@cashkaro.com. Have a wonderful day!

Regards,
Team CashKaro"

But my transactions are dated for the month of december and january, please see the photos provided by me. There is no transactions of month october & november.
+4 photos
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Jun 15, 2016
Complaint marked as Resolved 
CashKaro.com customer support has been notified about the posted complaint.
Verified Support
May 13, 2016
CashKaro.com Customer Care's response
Hi Vishwas,

Hope you are well!

We apologise for any inconvenience caused to you. Kindly share your registered email id, we shall check this and resolve your issue asap. We have received the status of Firstcry transactions from the retailer and this will be updated soon.

Also, please share your contact number with us, somebody from our team shall call you and resolve your issues. You can also email us at [protected]@cashkaro.com.

Regards,
Team CashKaro
Complaint comments 

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[protected]@gmail.com

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Mera problem eah hay ki may cashback confirm kese karu??

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    207B Laburnum Tower Heights Sushant Lok 1, Gurgaon, Haryana, India - 120002
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