Cashkaro.com — missing of order and transaction details.

There are no informations about my order and transaction details in the recent clicks page on your app about a a purchase i have made through amazon eventhough rs 2000 has been debited from my esaf bank account. I checked your website and amazon separately. However the recent clicks page shows about the dates of purchase (8and9 april) and is avaiting for transaction details since 4 days. Pls tell me how can i receive my money back or the order itself.