Cashkaro.com — no response of email/call

I am trying to withdraw the reward as gift card from last 15-20 days. After otp verification, the page redirects to the same page like nothing happened due to which unable to request for the reward.

I have sent 3 emails but no response. I even tried on [protected] / [protected] but there is no response the call is being connected to ivr and wait.. Wait and just wait.

This is the first time i am facing issue with them. Not sure if there is some technical issue or something else.

I hope, they will answer here. Otherwise, i will have to move toward zingoy or other alternative.