[Resolved]  Catwalk Shoes — Catwalk MG Road Pune Branch Pathetic Experience

Address:

Pune, Maharashtra

I went to MG road catwalk to buy a pair of boots, when the guy showed me options for brown boots. I was opting for a shoe size 7 instead of size 6. The sales person told me that it will expand after sometime and asked me to opt for size 6. I trusted him and bought size 6 boots. I wore those shoes the next day but after some time the pain was unbearable i couldn't walk. I wanted to exchange it for size 7 when i went there the same sales guy refused to exchange the shoes and said the sole looks used but when i pointed out that it was him who said it will expand and fit me better he must solve the problem. He denied and started blaming me ! Which was really annoying and he refused to help me out. Catwalk is a good brand but i feel cheated and I have wasted Rs 1, 695 for pair of boots which are completely useless and have given me bad scars on my feet. I have just used it for a day and i don't think there must be a problem for exchanging !! Usually big brands sales person are courteous and cooperating but MG road Pune branch sales people are pathetic, non cooperative and liars.