Catwalk Shoes — Sandals got damaged in a month time

Ashwinip06

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400022`
Website:	www.catwalk.net.in

I bought cat walk sandals from their outlet, Phoenix Market City, Kurla. I bought these on 30th November, 2015 for INR 1295/-. In a month time however; they got damaged. I approached Cat walk outlet however; they refused to accept and asked us to talk to customer care and the outlet people not in position to listen and respond on this and they are rude to customers. It is really disappointing that company like Cat Walk is selling inferior quality products and is not accepting any responsibility to rectify their fault. I want to replace the same or else I want my money refunded as this caused me a lot of mental agony, social embarrassment and wastage of time resources.

Regards,

Ashwini P
[protected]

Was this information helpful?

No (0)

Yes (0)

Catwalk Shoes customer support has been notified about the posted complaint.

Related Catwalk Shoes reviews

View all 62 Catwalk Shoes Reviews

Comments

Samanvay1

from Delhi, Delhi

Ohh. Very disappointing to read this. Catwalk people seem to be very unprofessional and selling inferior quality products. I bought a pair of footwear from Mochis for my sister and she faced some quality issues but Mochi people immediately replaced the Pair with new one. I just want you to note that even after one month of purchase; Mochis immediately replaced. No hassels.
Catwalk seems cheap brand. let us ban catwalk!!!

Regards,
Samanvay
[protected]

shellyUKGirl

from Mumbai, Maharashtra

This is very funny, after two months using a product and then wanting money back is typical indian category LOL . I guess that's why no foreign investors want to deal with you Indians because the cheap mentality doesn't go and that for 10 dollars . I have used catwalk all my life and i can swear by the brand

shellyUKGirl

from Mumbai, Maharashtra

Ashwini after using your Lingerie for a month do you go for cash back too ? We should all be careful where you buy your products from, we shall not go back to the same store

hemnathHalder

Catwalk Shoes — Tight fitting.want to replace it

Catwalk black Ballerinas size -39eu it is not suitable for me..i want to replace it with 40 Size.. order no[protected]

Anshu k

from Bhubaneshwar, Odisha

Hello Team,
I have purchased catwalk formal shoe code 60148109 .I have just used it twice for a very short duration of time and now the shoes is torn .I have also complained it to the it to the shop keeper but he just refuse to provide any help.Below are the detail about the purchase item:-
Date of purchase - 13/05/2016
Item purchased -CATWALK formal shoes 60149109
CIN number - u01100MH1999PLC120563
Date of visiting shop to file complain -24/06/2016
Shop address -Sandhya tower, FF, dangratoli chowk, Ranchi 834001

I am very much disappointing by the quality and service provided . please look into the matter else i have to take this matter to the court .
your customer
anshu kumari

Catwalk Customer Care's response, Aug 17, 2016

Dear Ms. Anshu, greetings of the day, regret the inconvenience caused to you on your last purchased with catwalk and delay for replies, kindly share us a few details for the further processes
picture of the damage footwear and invoice copy . through email [email protected]
thanking you, regard - customer care team catwalkworldwide pvt ltd .

Pooja Parmar

from Mumbai, Maharashtra

I purchased Catwalk sandals just two weeks before and today I am wearing it for the first time after buying it. Later in afternoon when I checked the heels it was cracked, sandal quality is so bad that the down part of the heels has come out only in one day. Bad experience with Catwalk sandals.

Archit Jadhav

from Ahmedabad, Gujarat

I select other shoe and came other shoe