In total, I have bought about 7 pairs of shoes from Catwalk over a period of 5 years. And because I have been always fond of the brand, and didn't really have a problem earlier, I ignored the ill-effects that some pairs of shoes had started causing. But there's a limit to everything. I bought another pair yesterday. A set of flat black pumps that I could wear to office. Within 10 minutes of wearing them, I've gotten about 5 shoe-bites and 8 blisters on both my feet. There is an unbearable pain in the feet as well. This is highly disappointing. I cannot afford a new pair of shoes every two months and really don't know what to do now. Both pairs of my office shoes are spent, and I don't have the money to invest in a new pair.
Its more of a request than a complaint against Catwalk to at least try and honour the trust that their customers have in them! Yes, you are doing well as a business. Yes, you really wouldn't have to worry about getting a comfortable pair of shoes. But its only human to respect the value of your customer's hard-earned money!
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