Address: | 400703 | Website: | www.ceat.com |
To whomsoever it may concern,
I m a loyal customer of ceat tyres and have been using them across my vehicles over 10 years now and never faced any problem in my car tyres..
However to my surprise my bike tyre has turned to be a thrash in just 5 months and that too with a single puncture.. The only solution offered to me by my dealer is to add a tube inside or replace the tyre..
My question is why should i bear the cost of a new tyre in such a short span of time when i was told during purchase that the tyre life is more than 60k kms..
I have trusted ceat for over 10 years now and find that trust going into vain with this incident..
Request the officials from ceat to look into this and provide a customer centric solution to the same..
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Regards,
Team CEAT