[Resolved]  Celkon — Lack of spare parts, batteries in service centres

Address:

Krishna, Andhra Pradesh

Sir,
I am a user of your celkon mobile model a69.Your product is having a poor battery backup that it has been spoiled within 9 months.But your service centers especially in vijayawada(I.E in andhra pradesh) are not in a position to provide a battery even withinin two months after an order is placed.I have already lodged a complaint with you past two days but there is no response neither from you nor from your service centers.
I personally request you not to launch the products if you are not able to provide proper service to customers.As far as we know the first responsibility of any company is to retain its customers.I dont think that your company follows htis custom.Even a street vendor will respond to his customer and maintains friendly relationship with his customers.But your company is not in a position to atleast provide spare parts.So, it has been proved that your company is a failure to retain the customers.
This is my last complaint with your company and i will never purchase your company product anymore and as far as possible i will not let any of my dear ones to purchase your product.