Celkon Mobile Phone — Previous complaint was repeated and they literally said me to go even in warranty

Address:West Godavari, Andhra Pradesh, 534275
Website:CELKON.COM

Respected sir
Its my painfull duty to inform you about the whereabouts of previous complaint . But there is no response why should i be complaining which is not taken care of. The cell phone i have purchased has got complaint again the screen was blank i took it cs saketh excellent mobile communicatons eluru coustmer service what they said is there is no availability of this piece touch in warranty if iam willing to 1500 they can provide it . The coustmer service people litterly ignored me and quarreled me that i asked for it. I am surprised to see what i have purchased was celkon a64 with a mother board complaint and what they gave me is same piece with low standards i asked them again they igonerd it. So again today i went with touch problem which they are not at all ready to provide if company provides. And the people over there are really arrogant and said me to get out just because i am asking about my warranty and they said there is no avalability of touch screen. How come they can provide me touch if i pay 1500 for 4000 phone and not in warranty i insisted but they said they are not interested in my topic or my phone. Its been 9 months i have purchased my phone with 1 year warranty its the second time i got complaint about it . The previous complaint was not taken care of so i am writing it to you again.Now they are saying its not possible get out. I have faced a worst situation from a cs of celkon which was a stupid piece hence forth i will not be writing any complaint about celkon or any thing . Why should i write a complaint which was not taken care off why sir. If at all you are interested u cant take any action or leave it its my waste of time and i am not intereseted about complaining about everything which was not taken care off still they said me to go out and get it done somewhere else with warranty why should i be going with warrnty instead of coustmer service because of the people over there are very rude, every one is going outside just because of them

I am seriously waiting for the reply instead of waiting for it if not i wont be complaing again for consumer complaints which is of no use i seriously hope you can do it in 1 week any ways my warrnty is going to expire... ( i have mentioned my phone details and phone no in previous mail which was not taken care offf)

So i sincerely request you to look forward to my complaint

Thanking you sir
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    3rd floor, 2nd block, My Home Hub, Madhapur, Hyderabad, Andhra Pradesh, India - 500081
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