Changemytyre.com — Refund not received for more than 3 months.

Address:Chennai, Tamil Nadu, 600100
Website:ChangeMyTyre.com

I have ordered falken - sincera sn835, 5 tyres on fri, mar 11, 2016 for a cost of ₹ 11, 874. They did not bother to respond until mar end and i had to call their customer service to cancel the order. They confirmed in email that my order is cancelled and the refund is initiated on 01-apr-2016 but the amount is not credited back to my credit card yet as of 02-may-2016. The order details: http://www.changemytyre.com/myaccount-order-details.Aspx?Credential1=14461&credential2=21848&credential3=nr...

They have not bothered to update the order status in their system yet.

What can be the next legal actions incase they do not respond? Please advice.
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