CheapTicket.in / AirTickets India Complaints & Reviews

Hello,

This is regarding a booking that we had made on jul-30 with booking id - 817393.

Here is a summary on the sequence of events fyi:
Within few minutes of booking, i received an email stating that the booking has been cancelled.
I had then called your customer service and ms. Sanchal from you team had helped me with the below.

The from ticket "chennai to mumbai" - jet airways...

Ref : 1117913
Similar emails and calls made to them from last 3 days. Please file a complaint.

Dear cheapticket.in team,

This is follow up on our discussion, i haven't received any call or email from your company yet confirming my refund. Its 3 days since i did the booking.

The very proof of the reference number 1117913 given by your customer care department says that you have booked my...

I requested middle name of passenger to be added to name in ticket i had booked just an hour earlier. Cheaptickets.in got back saying i would have to pay cancellation charge of rs 16000 while airline says they can reissue ticket with new name for just about rs. 2700 but i had to do through travel agent whom i had booked ticket. Seems like a total scam this website - rs. 16000 just to cancel a ticket i hadn't booked an hour earlier...

I want change date my ticket and i call airline they told total charges rs 6430 cheapticket charge 13000 duble of this then i call all time they disconnected phone then i call from. Another phone i when i speak with them they not provide right detials i pay nearly 13000 i need to change never see like these theif my booking id 943393 i want justice why thy charge duble...

Booking id -772400 & ticket no[protected]
I booked a ticket from bangalore to toronto on date august 27th 2017 from cheapticket.in website. Booking date 18th july 2017. On august 3rd 2017 i cancelled the ticket. I have got a confirmation mail from them saying the ticket has been cancelled and refund amount will be received within 5-7 working days.
But still now i did not recieve my refund money. So kindly request you to...

I tried booking a flight from phnom penh to bangkok for 2 people. Original fare shown was 8700, once i paid i was later sent a mail asking for a fare difference of rs 4592. Although the same price flight is still available on the kayak website. The this is clear case of defrauding the customer. I’m not getting any response from the customer care as well.
Kindly get the issue resolved....

Booking id -551380 & ticket no[protected]
I booked a ticket from kiev to mumbai on date july 2 and return ticket on september 2 in cheapticket.in website. Booking date 21 th april. On the same day i cancelled the ticket. But still now i did not recieve my refund money. So kindly request you to pay attention on my complain and take action as soon as possible....

I am anirudha sarkar my mobile number is [protected]. Today i paid for the ticket kolkata to lucknow of Rs. 5664 through cheapticket.in. However the ticket is not confirmed. Accoording to their mail it would be confirmed within 2 hours. Till now i didnt receive any confirmation mail about my ticket. I have given a mail two times. But they did not reply yet. Customer care number is also not working. Please help me....

Hi dear,
I'm shakil i book ticket from your cheapticket.in but for some reason i can't fly same day that's why i want to reschedule my booking instead of 28 september i want to reschedule my date on 26 october and return date from 2 october to i want to reschedule on 30 october i'm sending mail to your customer care calling but totally no response i just feel somthing wron is that fridge web site or what i'm ready to pay fee for reschedule...

Sir this is shovik darker. I booked a ticket from agartala to guwahati for 14/08/17 2:30pm flight but i didn't got any msg or mail from ur end but my amount have been debited from my account. Plz help me soon. My phone no [protected] nd email i'd [protected]@gmail.com. So sir please do the needful if it's not be done than in from me i have to book it....

I want a refund of the difference between the original cost of the tickets and the added fees added by cheap tickets. I will contact federal trade commission to report this misconduct if no resolution is found. Unacceptable to pay more for same flight. I appreciate any effort made to resolve this issue, i understand that others have had similar experience to mine and this must be remedied.

Dear mr. Liano:

I apologize...

Hello sir
i have booked ticket for calcutta to ahmedabad for 12/8/2017. My mobile no is [protected] and email id is:[protected]@gmail.com

My balance has deducted from bank account but i don't know whether you have booked ticket or not as no information through sms or email has given
I have also booked one ticket from bangaloru to calcutta from cheapticket which has booked but dont know about this...

I booked a flight on 10.07.2017 on cheap tickets.in . As per the company terms and conditions, they should confirm my flight within 2 hours but they didn't do that, instead of that their executive called me and demanded me more money for confirmation. They are doing biggest online fraud with customers as they show different flight rate on website and after booking they demand more money. I request consumer forum to take strict action regarding...

I booked a ticket from del to lko on 08/07/17 fr 08/07/17 bt due to website glitch the ticket was booked fr 09/07/2017. I called the customer care the very moment but the lady asked to call go air. After trying for 4 hours I called them again to cancel my ticket which was for 3132 inr. Now the team said they can't refund cz the ticket was confirmed.
This was all their strategy to increase there bookings. The customer care executive...

I had booked tickets to bali considering the low fare offered by cheapticket.in. After payment never received the confirmation. When called the customer care they said i need to pay extra. They said either pay extra to get the tickets else can get full refund in 5-7 working days. It's been 8 days still not received the refund. It's 1lakh not small money....

I have booked an indigo airline ticket vide booking id 592719 through this agent on 12.05.17, and cancelled within few minutes.on time of cancellation they said that about Rs 8500 have been refunded and i agree to cancel ticket. after cancellation they are not refunded my noney.i have requested several times on phone and email also.i have not received refund till date.i have also sent my bank statement which shows no any credit as their screen...

I made a booking for myself and my family from chennai to Adelaide through cheaptickets.in
They made a mistake in entering Surname of my baby and when I called them to correct it. They refused to do it and telling me to go in airport counter for changing this myself. I put conference call with Airlines and cheaptickets customer care person Sitaram where airlines confirmed it's cheapticket's mistake so they must cancel my baby's ticket...

Dear sir,

I tried booking a sxr-bom flight today at around 5pm. Although the payment was deducted from my bank amount, I received no confirmation from your end. No email, no sms, no booking id, no PNR, absolutely nothing. Upon contacting the customer care I was told that the status of my payment is 'pending', and that I should call back in a couple of hours. I called back after three hours, only to hear the same response.br...

Pathetic agent! I booked three tickets considering the extremely low fares on offer. I paid the amount and they said that the payment is pending and they refused to issue tickets. To validate my claim that they have received the money I contacted their payment processor, CCAvenue. They confirmed that CheapTicket had received my payment. It is horrendous that a customer has to mediate miscommunications between a travel agent and ITS payment...

I had booked 2 tickets through Cheap Ticket on 24 Jan for my travel on 20 Feb. Incidentally I had to cancel my flight as I would not be flying. While I attempted to cancel the ticket through the website, I was directed to call [protected].
While booking I had chosen the refundable ticket option. While I call almost 10 days in advance to cancel the ticket. I am responded that I cannot cancel the ticket and I will not get any reimbursement....