Christian Medical College — Professional Ethics & Patient Care Values

April 21, 2021

From
G NAUSHAD BASHA
58/59 Milleth Street
Pallikonda
TAMIL NADU – 635 809 E-Mail : [protected]@gmail.com

To
M/S CHRISTIAN MEDICAL COLLEGE
IDA Scudder Road Mobile:[protected] /[protected]
Vellore Tel :[protected] /[protected] / Fax: +[protected]
TAMIL NADU – 632 004 E-Mail: [protected]@cmcvellore.ac.in

Dear Sir/Madam
Goodday & Happy Wishes

REF: Hospital No: 703844H
SUB: Professional Ethics & Patient Care Values

I had completed payment processes to visit Dr Rakesh Mishra and was given an appointment for 20/04/2021 at 04:00 PM. I had visited the Geriatric Clinic counter and was informed that Dr Rakesh Mishra is unavailable and was referred to another consultant (I regret to inform that I had failed to note his name in the hustle and bustle of my activities) in Room: 14 with Token No: 27.

Consultant, substituted for Dr Rakesh Mishra, upon meeting me had asked me to continue my medications and I present the following for your kind consideration:

• Not a single word was exchanged during the initial meeting

• Did not ask for information pertaining to my healthcare needs and requirements

• When I persisted with my healthcare challenges, he gave me a Multipurpose Slip to undergo ENT check-up

I went to the respective counter to process payment for ENT check-up, and based on my insinuation on utter lack of professional ethics, patient care values and moral responsibilities displayed by the consultant, I decided to take another appointment for Dr Rakesh Mishra, whom I had admired as one of the best assets of CMC’s team of medical professionals.

I am currently in the process of seeking information on expected availability of Dr Rakesh Mishra for initiating my repeat consultation process.
Dear Sir/Madam, CMC for my family, friends and I along with millions of others from local, national, regional and international destinations is not just a healthcare facility. CMC is valued highest for their noble, outstanding and remarkable patient care health, wellness and the quality of life management treatment. CMC’s presence in our vicinity and accessibility will remain a blessing for each and every one o[censored]s.

The core objectives of this message are intended to safeguard the interests of patients who travel long-distance to benefit from CMC’s high patient care value chains under trying circumstances to which we remain exposed to.
Thanks and best regards
Gorthatti Naushad Basha