Christian Medical College — security guards harassing patients and attendants

Security guards of this hospital are rude and mannnerless. They don't know how to talk with the patients creating unnecessary nuisance. They made my ailing father come out of the waiting room just to show the appointment slip as i did not have the slip. I requested them to let me in, as my father was alone in the waiting room and as an attendant i had the right to go inside. But the guard was iron willed and he eventually made the patient (My father) come out. Was it necessary to do this? We don't come here to pass our time, he was treating us as if we were some criminals or thugs.
It was extremly disgusting and paining experience for me and my father. I never want to come to this hospital again where people can't treat a patient with love care and respect.