Chupchaplelo — Duplicate, third class product sold

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	chupchaplelo.com

I have purchased Nike track pant and socks combination from chupchaplelo.com on 01-February 2016, and Checked out as Guest user as I had not registered myself with the company and I choose cash on delivery as the mode of payment.
Product was delivered on[protected], with order id : OID159692, invoice number : JWH[protected] from JP traders, sector 63, Noida 201301, Delhi.
As from the look of the parcel, it was poor quality packing.
Just After opening the package, immediately I realised the product is fake, duplicate and of third class quality. I immediately sent them mail and tried contatcing them on phone :[protected], which is coninously engaged.
after 2 days of email they told me via email to send me the photos of the product, and I sent them the photos then they told me to send the email from the registered Id, I told them I bought the product as Guest user, so I dont have registered user Id, on reply to that they told me they cannot proceed my request and still I havenot got any resolution of tthe issue

I want to return the product and want full amount of refund as I am completely cheated in this.
Please help me in this matter