[Resolved]  Cigna TTK Health Insurance — non receipt of my renewal of policy which i have completed on line

Address:500094
Website:Consumer complaints

I paid the renewal of my policy which actaually expires in may but on constant reminders from your staff i decided to complete same which is about 3weeks ago at least you could acknowledge on my email and send a soft copy.
I have made this payment on line by using my debit card i wish to know wether the payment was received and what are your actions as i have not got any acknowledged email or sms, i am interested in getting the soft copy immediately and i will wait for the hard copy, since you started the process of renewal so early i obliged and hence wish to receive the soft copy
Please expedite as i would shortly be traveling
My policy prohealth protect prohlr[protected]
Narasimha sumant bayanker i[protected]
Rekha bayanker i[protected]
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May 20, 2018
Complaint marked as Resolved 
Cigna TTK Health Insurance customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2018
Cigna TTK Health Insurance Customer Care's response
Hi,
We regret the inconvenience caused, we have escalated your issue to the concerned department. Our team will get in touch with you soon.

Regards,
Team Cigna TTK
Verified Support
Apr 10, 2018
Cigna TTK Health Insurance Customer Care's response
Hi,
We believe that your concern has been addressed by our team. For any further query, you can reach out to us.

Regards,
Team Cigna TTK
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    +91 22 6170 3600
    +91 22 4098 0980
    +91 33 4411 4300
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    10th Floor (South side) - Commerz, International Business Park, Oberoi Garden City, Off Western Express Highway, Goregaon, Maharashtra, India - 400063
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