[Resolved]  Cigna TTK Health Insurance — regarding denial of reimbursement approval for hospitalization bill of approx rs 20000 against ticket no 3856727

Address:

Paschim Medinipur, West Bengal, 721101

Policy no - prohlr[protected], manas kumar pal, sa 250000, dt of inception : 11/06/2016, appeal ticket no - 3856727 on 26.05.2018

Anybody do the health policy to get the support during health emergency. As of my case and issue is concern symptomatic diagnosis and treatment is due to the viral hepatitis type e (As per doctor consultation). Doctor's line of treatment and diagnosis is in my mail.

As per doctor, usg is a part of routine test like other blood test to confirm the abnormalities.in which cholecystitis is revealed. But, till then hcv, hav, hev (Igm) of blood report not come as no facilities was there (Network hospital in this area) to get the result. So report comes later which reveal the actual cause of my symptom.

Viral hepatitis type e treatment is very acute and doesn't relate to the cholecystitis and also its treatment only possible once viral infection come down. So doctor referred to surgeon for further course of action indeed.

But the company try to bypass or linger the matter with the issue of cholecystitis which is very unfortunate and injustice to the policy holder.

I do hope, i will get full support from your side to get justice.