Citrus Pay — Request for reversal of fraudulent txn over telephone

Raj Pondari Mahesh

Address:

711110

Fraudulent txn over telephone call by a fraudster of Rs. 5000/- and 4000/-
Txn reference no.[protected] and[protected] respectively reported by a customer of our branch.Please try to refund back the said amount in details given below
SBI A/C no. [protected]
Debit card no. [protected]
Thanking you
Branch manager
SBI Baksara branch

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Citrus Pay Support

from Mumbai, Maharashtra

Dear Raj,

Please note that we have received your complaint and have already responded via the Ticket number #30316. The issue has been reported to the concerned department.

As of now the fraudulent activity has been stopped. For further update and progress on the same, request you to kindly revert to the same ticket.

Thanks and Regards,
Udit Rane
Citrus Support Team