[Resolved]  Citrus Payment Solutions — Order on zara app

On 24 November, 2021 I placed an order on zara app and selected upi payment option. They directed me to citrus payment solutions page. I approved the payment request on google pay upi of 12, 580 rupees and the amount has been paid to citrus payment solutions. But their page and zara app shows payment failed. The amount has been deducted from my account. Please help!!!
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Jan 6, 2022
Complaint marked as Resolved 
Verified Support
Nov 26, 2021
Citrus Payment Solutions Customer Care's response
Hi! Your transaction is reversed on 25/11/2021. You will receive the amount in your source account within 7-10 working days (except Saturday, Sunday and bank holidays). Regards, Team Citrus
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    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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