Citrus Solutions Pvt Ltd — Payment Issue

Website:comedk.org

Hi citrus team,

Today (30th may, 2020), i tried to make comedk entrance exam payment but it got failed and amount debited from account.
It got deducted but in comedk payment page (Citrus) its showing payment failed unsuccessful.
Please let me know, when can i get money back or please confirm transaction is successful.

Transaction date - 30-may-2020
Amount - 1600
Email - [protected]@gmail.com
Mob no - [protected]
Bank - idfc first bank
Upi id - [protected]@ybl
Card no - [protected]
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May 30, 2020
Updated by aman_@123
Hi Citrus team
Today (30th May, 2020), I tried to make comedk entrance exam payment but it got failed and amount debited from account.
It got deducted but in comedk payment page (Citrus) its showing payment failed unsuccessful.
Please let me know, when can I get money back or please confirm is transaction is successful.

Transaction date- 30-May-2020
Amount - 1600
Email - [protected]@gmail.com
Mob no - [protected]
Bank - IDFC First Bank
UPI ID - [protected]@ybl
Card no - [protected]

Complaint comments 

Comments

Hi Aman,

Apologies for the inconvenience.

As checked, this is a failed transaction and amount for same has been refunded on 01/06/2020 via RRN[protected]. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays).

Regards,
Team Citrus

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