Citruspay — Unauthorized credit card charges | |||||
I am Jose Mathew from Kochin. I got a call on 17th September that the call was from HDFC for redeeming my credit card reward points and that guy convinced me and told me to send the OTP number to him. As I tell that number one message come on my mobile saying that 5000 Rs deducted from my credit card number for citruspay Transaction id is CITRUSPAY38792. I do not what really happened anyway I am cheated. if needed pls call to my number [protected]. I have blocked my card within 15 minutes and I have given complaint to HDFC dispute department. I humbly request you to revert me back the amount. Otherwise i will be forced to make a complaint to police as I am forced to pay the amount to HDFC. Why I should give that money as I have not got that money. my email id is [protected]@gmail.com Was this information helpful? | |||||
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Citrus Payment Solutions customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
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My pament by tranjection
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
As informed to you on email. The transaction in question is of 17th Sept. Also the fund is already been utilized by the fraudster. Hence, we regret to inform you that we would not be able to process a refund in this case. However, if you want to get this fraud transaction investigated, please route your complaint through the Cyber Crime Cell.
Please feel free to write to us at [protected]@citruspay.com in case of any further assistance.
Regards
Sid
Team Citrus