City Land Travels — About the refund amount of booked tickets.

On April 15, 2022 I have booked two tickets from Manali to Delhi (time:3:30 and bus number: RJ18PA9867)
The service agents as well as driver misbehaved with the passangers .After the two hours when the bus has left Manali, the driver took a u turn back to Manali.It tooks about an hour this to be noticed by passangers that they were going back to Manali about 20 km.The reason was to avoid the police checking.The police caught the bus and found it ineligible from three years and papers were found incomplete.The police ceased the bus to go forward and we were on the road at 10 pm.We had to spend more money to book another vehicle. All the experience was very bad with your services provided.Because you have deceived your passangers you're required to refund our money . You're requested to do it as soon as possible otherwise we'll have to take a legal action against your agency.Thank You.
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