| Address: | Delhi to Rishikesh |
### service. Don't ever book a bus through this bus service. We booked a bus from Delhi to rishikesh and back at 11.30 am from both the locations. We get a call from their guy saying that the bus has got cancelled and we'll move you to a different bus which is 1 hour late. So I asked for cancellation and refund, then he agreed for it. Later we get another call from the same company saying the bus is not cancelled but it'll get delayed by 20 mins. I then asked what happened to the refund, he said we can't give refund and no one will promise refund in this case wherein the same company guy had promised to give refund. They must've realised they have to give 8 ticket refunds so they tried to deal with this situation this way. That 20 mins delay of the bus actually got to 2 hours delay. We kept standing on the road with ladies, children and old age people as I tried to request the driver to move the boarding point to a nearby hotel to make them rest till the bus comes, even the driver refused to do that after several requests. Sharing the details of the driver, the call guy below
Driver - Anil Kumar - [protected]
Caller - Fazil Khan[protected]
Overall ### experience. Hope you won't suffer the same. Was this information helpful? | 
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