We have travelled from City land travel bus Delhi to Katra on 23.08.2021& schedules departure is 8:00 PM with bus no UP31 AT 3085, but bus came at 9:45...and moreover no responce from bus administration in spite of various follow ups... all persons from there side told lie to us. Moreover it’s fronst windshield broken on the way without any accident...then bus reach at 14:00 in noon to Jammu & refuse to Katra...when all passenger resist for the same then Drive told our all bused gathered here & then we send one bus with all passenger to Katra in that bus as so much diesel will consume...Drive is very rude & said i do not know anything as i am new to this route & do not know any thing...we called to bus office many times...every time they said we will revert & no phone calls...So our experience is very poor with city land travel...City land travel ruin our complete trip to mata vasihno devi as our all bookings of Helicopter & Aarti ticket got cancelled……...We rate is poor service...i also send massage after return but no response...as does not matter to them as they earn money & enjoy with the same...so why to listen to customer... Was this information helpful? | 
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