Clarks.in — Fraud - Non DELIVERY, No REFUND of payment, Ticket No:[protected]

Address:	Mumbai
Website:	www.clarks.in

ORDER DATE : 10th March 2023
PAYMENT DATE : 10/03/2023 @ 10:47.59 AM
PAYMENT AMOUNT : Rs 4, 899.00
PAYMENT MODE : CREDIT CARD (HDFC)

As of today 24/04/2023.

DAYS SINCE PAYMENT : 43 Days
No. OF EMAILS SENT BY ME : 11 Emails
No. OF PHONE CALLS FROM ME TO CLARKS : 12
No. OF TIMES I HAVE SENT/RE-SENT PROOF OF PAYMENT : 2

ACTION TAKEN BY CLARKS : 0
FALSE PROMISES AND BLAME SHIFTING ON INTERNAL SYSTEMS : 11
PHONE CALL FROM CLARKS TO ME : 1 (courtesy Call - no resolution)

I was promised an email and follow up from a supervisor who identified herself as SNEHAL on 19/04/2023, it has been 5 days since and NO PHONE CALL, NO RESOLUTION.

Please let me know how to pursue this further.