[Resolved]  Clarks India — Order ID : 2384769 - No Proper Respose

Address:

Bangalore, Karnataka

Hi, I had ordered a shoe on 07-Dec-2014 through Clarks Online purchase, I had received an updated from them stating the product is couriered, however the Courier tracking number provided is wrong. I tried dialling the customer care number however there is no proper response. Also I had received a response to the mail saying "unfortunately there is mismatch between docket numbers" this cannot be accepted when a customer is paying so much amount and purchasing a product. I am waiting for a proper response from the team at the earliest. Regards, Roshin Mohanan