[Resolved]  Bangalore Central Mall / Adidas Perfumes — Broken nozzle given

Address:Karnataka

I bought Adidas perfumes from Bangalore central which was sealed. The bill number is 24951. The nozzle was broken when I opened the pack of two. And it was broken in a way that it an obvious company defect. However when I went to exchange the product, the mall situated on M.G. road(opp to Mayo Hall) refused to even have a look at it. And I am sure that even if some Adidas employee would have a look at the nozzle, they would accept that it was a company manufacturing defect. Please help me.
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Vartika,

Greetings from Future Group. I am Priya. We regret the inconvenience caused. Kindly write back to us at [protected]@futuregroup.in along with your contact details and reference ID-10531. We will get back to you soon.

Regards,
Priya.
Future Group Care.
Dear Vartika,

Just a reminder that we are yet to receive any response from your end.

Regards,
Priya.
Future Group Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Adidas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    1044
    Pending
    0
    Resolved
    161
    Adidas Phone
    +91 12 4456 9100
    Adidas Address
    Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India - 122001
    View all Adidas contact information