| Website: | www.cloudwalker.tv |
We have purchased a cloud walker tv
And accessories along with extended warranty on dec 2027. Now the so called super remote has stopped working. New battery is getting dried up within an hour. And the air mouse stopped working. We have raised severel complaints and they said they will contact us. Offcourse they provided trouble shooting tips. Nothing worked though
Everytime on asking they are responding as our number was not reachable. But it was in coverage area all the time.
And again after a long 15 minute call waiting got hold of a csr. And he is saying as the remote is not under warranty. Then why no one has told it in first time and why it's not called out in the warranty information. The csr clearly asked me to buy a new remote from their site. Is it an idea to increase the super remote sale! Really frustrating.
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