Clovia.com — Payment Issues

Hi
I have made an online purchase on clovia app. The amount was debited from my credit card but clovia app says payment failed. The amount is also not reversed in my account. In my account transaction history this payment is showing. Dont know what to do please help.
Order id is 16062565. After this i have choose the cash on delivery, but my debited money is not reversed in my bank account yet .