[Resolved] Club Mahindra Holidays — 1.25 lakh paid up not a single day availed neither transfer nor refund given | |||||
I was sold this membership by a salesman who said that this membership was transferable in case I had any issues later anddont want to continue. I paid regularly for 3 years -- 2009 thru 2011 november: But I recall that whenever I tried to book for a destination and given dates ( within my membership plan - white studio) I was always told that I would have to go to a different location on different dates! This made it impossible to use -- so when i requested for transfer -- I got a shock : They wouldnt take responsibility of transfer -- I had to find someone !! Andfor refund -- they would not give any refund UNLESS 100% of their EMIs were paid !! I have not used a single day of their holiday -- kindly help me get back whatever amount from the 1.25 lakhs paid up value. To my refund requests =- I got the standard answer - as per terms and conditions signed -- I cannot claim any refund and once cancelled for discontinuing -- I will get zero amount refund. Was this information helpful? | |||||
Sep 13, 2016 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Mar 18, 2016 Club Mahindra Holidays Customer Care's response Dear Sir, We apologize for the inconvenience caused and are keen on connecting with you to discuss the points highlighted. Request you to share your contact details with us on our Facebook page via an inbox message and our team will assist you. Warm Regards, Club Mahindra Team Verified Support Mar 29, 2016 Club Mahindra Holidays Customer Care's response Dear Sir, We await your response. Please share your contact details with us on our Facebook page via an inbox message for our team to get in touch with you. Warm Regards, Club Mahindra Team | |||||
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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