[Resolved] Club Mahindra Holidays — booking & asf related issues
Y
Yogesh Jhaveri
from Mumbai, Maharashtra
Address:
Mumbai City, Maharashtra, 400030
Hello,
Today i wanted to book a holiday for lonavala. My asf invoice was raised in may. I understand my asf is due. But thats not illegal. You cannot hold my booking rights for the paid part of my membership and holiday inventory. The company policy is illegal and when i became member 12 years back i was not told that if your asf is due you will not be able to holiday on the paid part. This illogical way to suppress clients just bcoz now you have taken our money into your pocket is just not done. I just visited hathgad in may and was not restricted to get the booking. This new rule has come up in last month. Food has lost all the variety and tastes same at all resorts and now the membership department is also losing the right to serve your customer. Just bcoz you are growing does not mean you start dictating your illogical terms to the members.
Yogesh jhaveri
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Jul 4, 2019
Complaint marked as Resolved
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2019
Club Mahindra Holidays Customer Care's response Hi Yogesh, we are here to help and want to address your concerns over a call. Please share your Membership ID and registered contact details via Facebook Inbox, our team will get in touch with you to assist further.
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