[Resolved]  Club Mahindra Holidays — Cancellation of Club Mahindra Membership 25 Years White Studio

Ticket ID [protected]

After making payment for membership with Club Mahindra on 23.10.2021 in a presentation organised at PC Jewellers, South Extension- I, New Delhi amounting to Rs. 41, 560. I have gone through various blogs and feedback of customer/members which are scary and show poor hospitality. I have also searched your property on market availability for reservation and it is very much shocking that some of your property are available in very reasonable rates and even offered with the nominal rates which seems no sense to invest or pay big amount on your conditions which are not only loss for me financially but also restrict me to choose the days of visit.

I am no more interested in your membership, keeping in view of above I want to reject/cancel my membership and want refund of Rs. 41, 560 in full.
It may also be noted to stop ECS mandate immediately which was activated on 23 October 2021 through UIDAI Authentication to pay the remaining amount in 48 EMI effective of Rs. 11876 payable from 7th of every month. I was given presentation by Mr. Sumeet kumar Sinha, Territory Manager- Sales & Mr Akash Saraswat Employee No. 36043 from club Mahindra.
I have also emailed already twice to club Mahindra on their escalation channel to [protected]@mahindraholidays.com and when the response was not received then to Mr. Mohit at [protected]@mahindraholidays.com with the following Ticket id [protected] . I want my amount back in full as i have not availed any offer or any services as of now. Its been a week since i am trying to get even a response from club Mahindra. It is highly unethical & unprofessional on part of a brand like club Mahindra & really bad experience.

Thanks

Sachin Khuraschev,
Deputy Commissioner
Govt of India
Membership Id: 2959840
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Dec 3, 2021
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2021
Club Mahindra Holidays Customer Care's response
We have made a note of your concern and shared it with our team, Sachin. They will reach out to look into it soon.
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