[Resolved]  Club Mahindra Holidays — cheating and fraud by company

Address:

Mumbai City, Maharashtra

Hello sir, I am dr rameshbhai patel from tharad gujarat with cell no [protected] I have very bad experience with this club mahindra I had taken club mahindra membership by a webadd and faced a lot many problems and wrong promises with membership id 2596294 As usual method, they dont reveal charges on your mail.They give different charges to different pple and theive a lots of money.After completion of your payment of 22, 000 they call the customer and large no of descripencies exist in terms and condition between the sales person has told you and those are enumerated by company over call after grabbing your 22, 000 rupees in my case they were as follows: the sales person told me lifetime free RCI(payment for their partner company that aranges your foreign tours) but the in phone call told just 2 yrs of free RCI in RCI even he told, that the European hotels you have to pay 6k for own indian, 8k for other Asian and 10 k extra for European rci accommodation where as phone call told me approximate 20 k additional for European accommodation in extra. he told holiday transfer to family and friends free where as phone call told it chargeable. sales person told me free accommodation for two adults and two children for 25yrs whereas phone call told extra charges for babies above 12 yr I thought that if company started playing fowl only after grabing 22 k how much they will play after grabing 2 lakhs?So i decided to cancell the membership and i called and mailed them multiple times but their care agents only told that they will forward problems to seniors and they will call me .even after applying for cancellation before almost three months on mail and call no one responded.their persons are fully trained in trapping the pple and no one responds to the mail or call. Even after applying for cancellation before three months, they deducted my emi on february and denied to return. so i have decided to file a suit plus rs 10 lakhs harassment charges in consumer court.i have recorded all phone call recorded and all mails in my database proving i have applied for cancellation in december and still they didnt cancelled my membershipa and garbered my 16, 650 in february.still i urge other members to unite with me and file FIR in consumer courts of different cities with harassment charges according to your work pattern who are harassed in any of different manner as i stated above.on final talk the customer care agent has given last date of 8 th april for resolution.if they will not return my last emi of 16650 and 40% of rebate of previous amount as per company rules which i signed i will file an fir in consumer court 8th april onwards