Dear Sir/ Madam
Greetings of the season!
Kindly resolve my grievances mentioned as under
1.I have paid my ASF on 30th Dec 2021 in response of call recieved from your female representstive.
2.After negotiations she offered me transfer of 2000 RCV plus extra benefit through RCV if I book the resort.( screenshot of call log attached)
3.I have paid the ASF on the same day ie 30th Dec 2021.
4.Till date committment made by your representative is not delivered.
5. On 15th Feb 2022 again after more than one month waiting I made a acrequest to Mr Rahul (Name as quoted by representative) on helpline no [protected].
6.Then talked with ms Megha on[protected] and also talked with Shivlal (as name quoted by them)
7. N number of emails sent but to response and no resolution.
8.I am attaching screenshot of call log through which I jad made the payment.
9. Kindly check I am not recieving any correspondences regarding offers and priviledges, due to this I am not able to use the benefits
10.They never address and solve the problems, grievance redressal system is tricky and misleading the client
11. Their local team also non cooperative just visit home rarely for marketing purpose taking some referrels and request to give positive feed back for the sake of job,
12. There no responsible official who take the ownership of grievances.
13. I have paid huge money for the sake of enjoying my life after 50 but it seems that I am un stress due to the poor functioning of company.
14.There is no transparancy in thier on line portal and mobile app nothing is there in favour of member.
15. I am thinking to go to consumer court for this humiliation and cheating attitude of their employees.
16. I have also talked with local office bearee Ms Komal but to no resolution.
17.I am attaching screenshot of call log...conversation nearly took 16minutes and she convinced me about fulfilling the committment and I paid the ASF
I request my senior who wish to purchase bliss membership never purchase it...its so humiliating in your 50's
Paramjeet Singh
Id 2856511
Chandigarh
[protected]@yahoo.com
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