[Resolved]  Club Mahindra Holidays — Club Mahindra Cheaters

Address:Mumbai City, Maharashtra

Hi all, Usually I don't write negative feedback but after being pained and hassled beyond comprehension, I'm left with no option but to share my experience so that others can benefit. I took white studio membership. I was given 5 complementary days without any condition. I was allowed to use them on any of the Club Mahindra's properties. However, when I checked availability of Lonovala (pre-launch property) in June. They said it is not available as it completely booked for June. They mentioned that since it is a pre-launch property the booking opens one month prior to your booking, i.e. July can be booked not before June. They suggested me to call on June 2 for July booking. I called up the same day, but I was surprised to find out that they can't book it again as I don't have regular holidays. They can't make the booking on complementary holidays. On top of it they mentioned that the Lonavala property is in 'Red Season'. How can they define red season when it is yet to launch? They are giving booking to members with regular holidays. Shocking!!! I think Club Mahindra is just coming up with any erroneous argument. The truth is they don't have inventory for members as they take non-members too. Their sole business to cheat people and fill their pockets. I am terribly disappointed being a member of Club Mahindra. Such a waste of money I guess. Very poor customer service and fake promises. A very true proverb 'insaan thoker lagne se hi sikhta hai'. Please do not take any membership if you want to save your hard earned money. They will give you show you the world which doesn't exist. Please save yourself. I hope to save at least one person by my note.
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Aug 22, 2016
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2014
Club Mahindra Holidays Customer Care's response
Hi Rohit,

We would like to connect with you regarding your post. Request you to share your contact details at http://is.gd/CMListening for us to look into it.

Warm Regards,
Club Mahindra Team
Verified Support
Jul 01, 2014
Club Mahindra Holidays Customer Care's response
Hi Rohit,

We are awaiting your contact number. Please share your details at http://is.gd/CMListening for our team to get in touch with you.

Warm Regards,
Club Mahindra Team
Verified Support
Jul 28, 2014
Club Mahindra Holidays Customer Care's response
Hi Rohit,

Thank you for sharing your membership ID and contact details and we will get in touch with you.

Warm Regards,
Club Mahindra Team
Complaint comments 

Comments

Apologies for not replying sooner. I have now provided the contact details at the requested link. Thanks!

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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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