[Resolved] Club Mahindra Holidays — club mahindra holidays not getting refund

hemanshucc

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Dear sir,

I had subscribed for membership of club mahindra (Membership no. 2854255) and paid rs. 33, 840/- and remaining was to be paid in emi for 36 months [3 emis paid].

Credit card payment details as below:
27/01/2019 club mahindra mumbai ind time shares 33, 840.00 dr
07/03/2019 club mahindra chennai ind hotels 9, 907.00 dr
08/04/2019 club mahindra chennai ind hotels 9, 907.00 dr
8 apr '19 club mahindra inr 9907.0 9907.0 dr

As i was not happy with functioning of the organization, i have requested cancellation for above mentioned memberships on apr 23, 2019 and requested refund of above mentioned amounts. I have not used any their facility.

Total i have paid rs. 63561/- to club mahindra [note the last amount was deducted on 5may 2019 even after i requested membership termination on 23 apr 2019]

They denied to give my hard earn money as per their policy i will not get a single rupee after cancelled even i have not used any of their services nor the free complimentary holidays.

I request your help in getting my money back.

Thanking you,

Your truly,
Hemanshu

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Jun 10, 2019

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Verified Support

May 08, 2019

Club Mahindra Holidays Customer Care's response Hi Hemanshu, we regret to know that you're discontinuing your Membership with us. Your Membership ID has been noted, please be assured that our team will get in touch to address your concerns.

Verified Support

May 09, 2019

Club Mahindra Holidays Customer Care's response Hi Hemanshu, basis Interaction ID:[protected], we understand that our team got in touch and conveyed the reason for your ineligibility to get a refund. In case of anything else, please feel free to contact our helpline[protected].

Jun 06, 2019

Updated by hemanshucc I have been informed on conversation that you will get come back to me regarding refund amount as I have provided reasons for membership termination. Your previous message is completely lie please have some dignity before replying on consumer forum.

Even after my continuous efforts of discontinuing this membership today I got the below SMS as per which I will be hit by another EMI this month.

"Reminder: EMI of INR 9907.00 against your Member id 2854255 is due on 07 Jun 2019. Pay early to avoid charges. Please ignore if already paid." PFA attached image.

Consumer Complaints Team-
Could you please help me out in terminating membership as well as in getting refund from this groups of liars?