Club Mahindra Holidays — Confusing statements by Membership team

from Bengaluru, Karnataka

Feb 19, 2022

Address:

Bangalore

Can someone confirm on email the status of my membership?

After paying membership fees for the last 14 years, I am shocked to see Vibha Tiwari's statement in her February 15, 2022 email about cancellation.

If her statement is true, I'd like to pursue legal action against Club Mahindra.

Unless you confirm me the status of my membership diligently, I shall not pay your current demand for Annual Subscription Fee.

A highly frustrated customer who advises people AGAINST joining Club Mahindra due to your unprofessional customer service.

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Club Mahindra Holidays customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2022

Club Mahindra Holidays Customer Care's response Our team would like to get over a call to take a closer look into your concern. Please share your Membership ID and registered contact number with us via Facebook Inbox.

Feb 27, 2022

Updated by RU As I have mentioned numerous times, I do not trust your statements on phone any more. I want an email response.

Feb 27, 2022

Updated by RU I have been asking for an email clarification on this since Feb-15 when your staff made an irresponsible statement about my account. Shame on you people for treating paying customers this way and not responding to my emails.

Feb 28, 2022

Updated by RU It took 14 days and many reminder emails just to get a clarification from your incompetent team - just to confirm my membership status after the irresponsible and erratic email sent by your irresponsible staff Vibha Tiwari on Feb-15.

It is a disgusting experience to say the least that I receive this type of shameful experience after paying fees year after year.

SHAME ON YOU PEOPLE.

Train your staff on ethics or keep them away from paying customers.

I regret every bit for becoming a member.