[Resolved]  Club Mahindra Holidays — Downgrade to a lower season and refund-Class Action intended

Address:9496528081

Iam unable to book multiple rooms even though I have inventory. this is happening from last two or three years I suppose.
What is the point of me having an upper season and can't book rooms as per my requirement. I mean I need to take my family for a vacation and i cannot book two rooms even though I have inventory. My upper season does give me the freedom to book any season other than purple but what when I go on a season down, which leaves me with more days in my account. Having more days/inventory in my account does not warrant me to stay more days on your premises as I cannot be holidaying for extended periods.
As such I need the freedom to book rooms as per my requirement if my inventory allows me to do that.
For the last three years or so Iam sick and tired of going to places that I have been and has never got the chance to explore.
Iam somebody who travels with my family and my spending is quite considerable at your premises ( you may check the invoices pertaining to my membership)
If I cannot book multiple rooms as per my inventory, kindly could I suggest that you put me in the bottom season ( blue ) and refund the extra cost ASAP.
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Jul 5, 2022
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2022
Club Mahindra Holidays Customer Care's response
We regret your disappointment, Ajith. Request you to share your Membership ID and registered contact number/email ID via Facebook Inbox. Our team will get in touch over a call to discuss this further.
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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