Club Mahindra Holidays — False promises and offer

Dear Sir/Madam,

I wish to cancel Club Mahindra Membership - 2885958 due to following reasons:

The relationship manager / club mahindra executive named - Riddhi Lodhari on[protected], convinced us to become members for 3 years with total amount to be paid as Rs. 45414 for 16 nights and without any annual membership fee. We have trusted this arrangement and paid Rs. 28, 500 down payments and rest of the payments are to collected through ECS with 3 EMI of Rs. 5638.

There has been no confirmation call stating above mentioned details and instead of agreement of above said details, now i came to know that i have opted for 10 years membership and not for 3 years and 16 nights.

This is purely a cheating and fraud by the sales team and no support is being provided and every month an EMI of Rs. 5638 is debited from account.

I have through call and message inform my relationship manager but there's no response and resolution on the same.

Till date we have paid Rs. 28500 +[protected]*8) = Rs. 73604 against the promised offer of Rs. 45414 but I do not find any utility of taking such membership as resorts are never available when required and false promises are made.

It is my sincere desire to surrender the Membership and STOP ECS of Rs. 5638 as immediately and get the refund in this respect

I also desire to resolve the matter amicably failing which I may decide my future course of action including legal recourse against the Company in an appropriate forum.

Request your revert in this context.

Regards,
Utkarsh Shah