Club Mahindra Holidays — GoZest Membership Cancellation

Address:

Mumbai

I purchased the Club Mahindra's (ClubM) GoZest Membership (3 years) on 16-Dec-23 when Aniket Navale, from ClubM Mumbai office, visited my residence in Pune to explain the membership details. I had paid the full amount and I was given membership no. I was also told by him that if I change my mind I can also request for refund within 15 days of payment. After deep thought and realization that I purchased the membership in a hurry and it will not suit my needs of travel for the next 3 years, I raised the request for a refund on 17-Dec-23. I have been following up with ClubM since Jan'23 and I got responses to the first 3 emails out of 9 emails sent by me. The last follow-up was on the 31-Mar-23. I also called up their Members Customer Care No ([protected]) around 4-5 times but I was told that their concerned team would call me but I never received any call.