Club Mahindra Holidays — Irresponsible Club Mahindra membership staff

Address:Bangalore, India

Club Mahindra is a bunch of irresponsible and insensitive people. I regret every bit I became a member. Here's an example of how they treat their paying customers. Shame on you people!

I'm just trying confirm status of my account when one of their irresponsible staff (Vibha Tiwari) wrote in an email that my account is cancelled.

This after paying my annual membership fee every year!

[protected]@mahindraholidays.com, Sat, Feb 26 at 12:12 PM
Vaishnavi Jadhav,
How long do you want me to wait for your reply?

Ram.

On Fri, Feb 18, 2022 at 7:42 PM, [protected]@mahindraholidays.com
wrote:
Dear Mr. Urs,

Greetings from Club Mahindra!

Thank you for writing to Member Experience Management.

This is with reference to your email dated 18-Feb-2022, We acknowledge the receipt of your email and while we work on your query, please allow us some time to get back to you with a resolution.

We are delighted to assist you. Thank You for writing to us. Your service request/ticket number is: [protected]

Warm Regards,
Vaishnavi Jadhav

Member Experience Management
(On behalf of Meghana Desai, Head – Grievance Redressal)
Was this information helpful?
No (0)
Yes (2)
Club Mahindra Holidays customer support has been notified about the posted complaint.
Complaint comments 

Comments

This is certainly not how we want you to feel, Vaishnavi. As requested earlier, kindly share your Membership ID and registered contact number via Facebook Inbox so that our team can get in touch with you to address this.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Mahindra Holidays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    2626
    Pending
    143
    Resolved
    1946
    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
    View all Club Mahindra Holidays contact information