Club Mahindra Holidays — Issue not resolved after 9 months (I.e. No welcome kit received /No proper update from your team regarding bookings/No supplement

Address:CHINA CLUSTER, INTERNATIONAL CITY

Refer to Membership Number:2952462

I had a very bad experience with your service. I've raised my concern approximately 9+ months back, still no action from your end. None from Club Mahindra team resolved my issue (i.e. No welcome kit received /No proper update from your team regarding bookings/No supplementary member card registered nor received physical card allocated etc.)

Though myself paid down payment with 1st and 2nd term EMI’s.

In the meantime, I had lots of negative experiences from (Mr. Anuj Tandon) and he wasted my valuable time, energy and everything but still my issue was not yet resolved, only for EMI he will consult me. Moreover, he doesn’t have the minimum sense to deal with customers, pity to say. However, I explained my concern to Mr. Anuj Tandon almost 3-4 times (every time i need to explain from starting).

Further to esteem my commitments, ethical values myself paid 3rdand 4th EMI’s.

Even after several follow-ups, the issue was not yet resolved. That's the reason I hold the EMI's due to negative experiences from your team. How come you have the right to suspend my membership? by holding erroneous with your team?? Please do respect the words before using it.

I look forward to your reply and a resolution to my problem and will wait for your instant reply. Please contact me on the below mentioned contact if you guys need any information.

Really had very bad experience after spending 1+ lakh money. Requesting to please cancel my membership and refund my amount on an immediate basis. The Long wait is over!!

Note : I sincerely request you from my end not to trouble your believed customers.

Regards,
Asrith Vutukuri,
[protected]
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Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2022
Club Mahindra Holidays Customer Care's response
Hi Asrith, we are here for you and have shared your concern with our team. Please be assured that they will get in touch with you in this regard.
Jul 13, 2022
Updated by Asrith Vutukuri
Still my issue was not yet resolved by team Mahindra !! Please clear it at earliest
Complaint comments 

Comments

Still I didn’t receive any proper reply from team Mahindra holidays !
Please guys sort out my issues at earliest

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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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