Club Mahindra Holidays — Lapsed paid holidays

SHOMA MUKHERJEE

Dec 5, 2022

Address:

Bengaluru

I am Red Club mahindra member. I was unable to travel in 2020 due to Covid and 2021 due to my pregnancy and the fear of catching covid during my pregnancy.
On 7/11/22 I noticed they lapsed my days so I spoke with a club mahindra customer care person[protected] and they told me to utilize my days so they can credit my days back. I booked 3 sets of holidays inspite of many times holidays close to home are unavailable. It is not possible to go for holidays more then that.On 1/12/22 I called them requesting to re credited my holidays as they said they would.After which I spoke with them repeatedly requesting them to re credit my days. Conversation ID [protected] made with Patricia from Club mahindra team on 5/12/22. They have refused to re credit my days and it is highly upsetting. It is not in our control if Covid and Pregnancy did not allow us to travel. This experience has been terrible.

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Club Mahindra Holidays Customer Care

from Bengaluru, Karnataka

Dec 10, 2022

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