Club Mahindra Holidays — Mis-Promised on various offers

Vinodhsingh Epiphany

Mar 18, 2022

Address:

chennai

We were promised on the day of accepting the Blue Studio plan for 25 years, it was said
* 3 years ASF - no need to pay and will taken care as referral
* 3 days complimentary for three years
* 2 amazon gift voucher after paying 3 and 6 EMI respectively

We paid the initial down payment at Jan 2021 and due from March to June. And 7 days were came from Sep 2021. Till now we did not used any days and none of the promises shared by the sales executive was done. And also we are not able to reach out for any booking while we are in need of holidays with kids.

We are frustrated and cancel the membership 2936995 and refund the entire amount.

Thanks and take needed action asap

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Comments

remopradeep

from Madurai, Tamil Nadu

Mar 19, 2022

Hi, the same issue happened to me last year am following it up with the team but after 1 year they are saying that there is no possibility of refunding the amount, even I have a voice recording of the executive who has given the wrong commitment...

Regards,
Pradeep - [protected]...

ashish23388's reply, Apr 26, 2022

They are doing same thing for all customer so we need to contact and file complaint in court

Club Mahindra Holidays Customer Care

from Bengaluru, Karnataka

Mar 19, 2022

Verified Support

We have made a note of your concern and shared it with our team, Vinodsingh. Please be assured that they will look into this.

Vinodhsingh Epiphany's [Complaint's author] reply, Mar 21, 2022

I have not received any calls yet from club Mahindra.

Vinodhsingh Epiphany

Mar 22, 2022

No response from Club Mahindra yet