Club Mahindra Holidays — Need responsible reply

Already posted a complaint about this issues. Just updating.

I got a branch verification call from Mr. Srinivasan club mahindra Holidays. He Said that we will be credited 10K worth Amazon gift voucher after our payment of third EMI & 5K worth Amazon gift voucher after our payment of sixth EMI.

He as also promised that

1. INR 10K worth Food Voucher

2. Pre closure amount reduction upto 15%

3. Dine out card

4. Club & select card

5. 4 nights & 5 days of complimentary holidays.

& He Said he will send all these through documentation.Right now i didn't get any from your side.

Your persons are speaking only through calls but not giving any commitments through mail or documentation.This is not the right way of dealing. Actually i am ready to pay my EMI so kindly send all the committed documents immediately through mail or through postal. If not then its not my fault it will be at your fault & you have to return all my money which i paid back if i dont continue with you.

You can't claim that you will not refund any amount. You have to refund 100% of amount because you are not giving anything in writing instead you are just only informing through calls.

This is my copy mail which I sent on March 12th 2022. Didn't get any responsible reply from your side. I am asking all your commitments through mail for confirmation because I don't want to disappointed again. your Excutive Mr.Vishnu & Mr. Thameen who representing club mahindra Holidays gave false commitments.

Please close this issues as soon as possible or pls refund my full amt which i paid
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Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2022
Club Mahindra Holidays Customer Care's response
Hello Shobhana, we are here to help. Can you please share your Membership ID and registered contact number/email ID via Facebook Inbox? Our team will reach out for further assistance.
Mar 31, 2022
Updated by Shobhana Arun
Membership ID 2964810
Contact number [protected]
Mail id [protected]@gmail.com
Mar 31, 2022
Updated by Shobhana Arun
Now i lost all my patience please refund my full payment & close this issues smoothly
Verified Support
Apr 01, 2022
Club Mahindra Holidays Customer Care's response
Thank you for sharing your Membership details, Shobhana. We will have our team reach out to you shortly.
Apr 10, 2022
Updated by Shobhana Arun
I asked for a full refund. One Excutive called & said not going to give refund ( its a 0% refund ) . If i didnt get my full refund within this month end i have all the proof with me i am going to flash everything in social media & according to section 503 IPC i am going to file a cheating case towards club mahindra Holidays for giving a wrong commitments & for rude behavior.
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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