[Resolved] Club Mahindra Holidays — Redemption voucher error

[Resolved] Club Mahindra Holidays — Redemption voucher error

S Shahmitanshi from Ahmedabad, Gujarat Nov 24, 2021 Nov 26, 2021 This thread was updated on Nov 26, 2021

My voucher No is VYYI233DYK. Trying to reedem this code since last 2 month. But unable to do so. I have already mail this to club mahindra regarding redemption error.but no response is received yet. Very very bad experience from club mahindra.When you are giving 2N3D COUPEN and online redemption availability of room is there but at the time of booking no rooms available is error..I have mail all these things to club mahindra with screenshot.but they are fail to respond. At initial Stage you are doing these.then how you deal with your members. I will suggest everyone not to become members of club mahindra and sharing my bad experience too..And even I don't get respond within 24 hrs I will proceed in a legal way..as my 6 months will be complete and I couldn't reedem my coupon. These is how you treat your customer? Failure service Not at all satisfied with the service. Please reply me ASAP within a 24 hrs.Otherwise my next mail.will be to Grahak Suraksha. Thanks Mitanshi Shah [protected] Swapnil Shah [protected] Was this information helpful? No (0) Yes (2)
Dec 31, 2021 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Nov 26, 2021 Club Mahindra Holidays Customer Care's response We are here to help, Mitanshi. Your concern has been shared with our team. Please be assured that they will get in touch with you soon.
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Comments

Shahmitanshi

from Ahmedabad, Gujarat

Nov 26, 2021

As per talk with Mr. Prabhakar, My coupen is valid till 14.03.2022. I am facing redemption issue since last 2 months.and no one is giving satisfied answer.Mr. Prabhakar told me to try on 01.12.2021 at 9.30 for room booking.I told him since I was facing this issue since last 2 month. And now till feb 2022 no room availability is there. Then what will happen in only 14 days.? Would you extend my coupen ??? Or would you book room for us ??? As talk with Mr. Parbhakar I have all my recordings with screenshots. Is this a joke ??? I would use all my recordings and screenshot for legal purpose. If this going to be fake or i[censored]nable to book room as I am facing this issue since last 2 months I will definitely proceed on legal way.