[Resolved] Club Mahindra Holidays — refund my money and close my membership | |
This is to inform you that i have joined membership for club mahindra holidays on 03.03.2019 having membership id 2858768.in this connection an amount of rs.24500/- was debited twice on 05.03.2019 from my hdfc credit card as membership fee. After that i was told by your sales person that extra amount of rs.24500 was debited erroneously and it will be refunded within 2-3 days. But i am surprised to note that even after lapse of almost 1 month, the aforesaid amount has still not been refunded till date. I have mailed several times but no one bothers to even respond to those emails. So you are advised to refund rs. 24500 on immediate basis and also close my membership. I do not want to continue relationship with such a worse company as of yours where customer service is pathetic and no one is there to resolve the problems of the customers. If i am facing such problem in the starting period of my membership, then god knows what i will have to face later. Therefore you are requested to refund my whole money and close my membership. Regards Saurabh maurya Ahmedabad Was this information helpful? | |
May 4, 2019 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Apr 03, 2019 Club Mahindra Holidays Customer Care's response Hi Saurabh, we regret your displeasure and have made a note of your Membership ID. Please be assured that our team will contact you soon to address this further.
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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