[Resolved] Club Mahindra Holidays — regarding cancellation of membership after non-fulfillment of" offers" promised at the time of membership registration.

rakesh kumar daroch

Address:

Chennai, Tamil Nadu, 600 002

Sir/ma'am,
I got a call from club mahindra representative that i had won 3Days/2 nights free holiday offer after purchase of my new car.
When I reached there, I was advised to contact Mr. MANOJ(Representative from Club Mahindra) contact No.[protected] along with his senior whose name was not disclosed.
Mr. Manoj started to show us his full presentation on Club Mahindra Resorts for next three hours.
The Club Mahindra representative told me that membership for 25 years costs for Rs.4, 43400 and asked me to pay 10% of it i.e.Rs.32840 after giving discount of Rs.11500.
Mr Manoj then offered to choose anyone EMI plan and I chose the plan having LEAST EMI i.e.Rs.11309.He told me that I have to pay only three EMIs for three consecutive months and membership would be valid for next 4 years from the date of membership.
I paid him Rs.32840/- on same day and issued SBI cheques wide no.482659, 482660, 482661 for the month of october, november and december respectively.
I was offered for WHITE STUDIO membership plan along with offers promised which included:-
1. one week R.C.I. holiday
2. 5N/6D C.M.R.
3.Rs.11, 500 cashback
4.2N/3D C.M.R.
5.2N/3D C.M.R.
5.Rs.10, 000 Gold /Amazon Voucher
6. R.C.I.
7.Floating Card
8.Rs.4, 500 cashback
9.2N/3D C.M.R.
10. Club M Select Membership.
I have not availed any holiday so far and now they have deducted again an amount of Ts.11309/- for the month pf January.
They have not fulfilled many of their offers e.g. mentioned on No. 2, 3, 5, 7, 8, 9.
i had paid above payments after great efforts, but I am not pleased after taking membership as i have been deceived by Club MAHINDRA representatives by providing false offers.
Hence I request you to cancel my membership plan and refund my all payments paid as I can not afford such deductions in future as well.

Thanking you,
hope you will understand and help me in this tough situation

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Feb 19, 2020

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2020

Club Mahindra Holidays Customer Care's response Hi Rakesh, we regret to know about the inconvenience you've faced. Request you to please share your Membership ID and registered contact number via Facebook Inbox, our team will connect and assist further.