[Resolved] Club Mahindra Holidays — Service in Alleppey

Meghaa Baldwa karnani

from Bengaluru, Karnataka

Sep 30, 2022

Website:

Club mahindra

Hello
It's meghaa here
Right now in club mahindra Alleppey Kerala
Have checked in on 29 th sep around 2 o clock ..and the reservation is done till 2nd of oct .. the property is fine... Neatly maintained but the service is pathetic ...for every thing we need to request multiple times ..after which the request won't be fulfilled... Might be asking for towel ( whr as they know we checked in which a little daughter) for asking for napkin ...complaining about cockroach... Or for the ac temperature and asking for an extra blacket for the little one ... Absolutely nothing was been fulfilled ...
It's been entire night that we had issues n trouble in sleeping ...

It's quite disappointing ...
Actually started considering to shift from here as.. it doesn't seem like an holiday an more

Kindly request you to take this up ... And let anyone else don't go thru the same

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Nov 1, 2022

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Sep 30, 2022

Updated by Meghaa Baldwa karnani Kindly revert back as earliest

Verified Support

Sep 30, 2022

Club Mahindra Holidays Customer Care's response We regret your experience and certainly do not want you to feel this way, Meghaa. Please share your Membership ID and registered contact number/email ID via Facebook Inbox so that our team can get in touch over a call to discuss this further.